Refund & Cancellation Policy
Last updated: September 2026 • Mahadev Solutions
1. 30-Day Satisfaction Guarantee
We stand behind the quality and reliability of MahaPOS. If you are a new subscriber and determine that MahaPOS is not the right fit for your business operations within the first 30 days of initial paid activation, you may request a full 100% refund of your first subscription payment.
2. Monthly Subscriptions Cancellation
Monthly plans may be cancelled at any time prior to the next billing renewal cycle. Upon cancellation, your account remains active and accessible until the conclusion of the current prepaid month. No further charges will be made.
3. Annual Subscriptions
Annual plans receive a discount equivalent to 2 free months. If an annual plan is cancelled after the initial 30-day trial period, a prorated refund for remaining unused complete calendar months will be issued upon request.
4. Refund Processing Time
Approved refunds are processed back to the original payment method (Credit/Debit Card or Sri Lankan Bank Account transfer) within 3 to 5 business days. Contact contact@mahadev.lk or our Colombo Hotline (+94 11 234 5678) for inquiries.